FAQs

Your travel documents will give you an indication of when your ship is due back in port. We recommend you book for that time, and if you need to you can amend it prior to the service commencing by contacting the Alpha Angels on 09 426 7736 or at info@alphashuttles.co.nz

If you would like to debark and explore the city or have breakfast first let us know in the notes section

If your cruise disembarks at Queen’s Wharf, Auckland, we will rendezvous just outside Shed 10, near The Cloud. If your ship docks at Prince’s Wharf, Auckland, we will meet you just outside the Hilton Hotel, less than 100m from the cruise terminal.

Debark day at Princess and Queens Wharf can be pretty hectic! From time to time the ship may arrive early or later and the time you expected to debark can change. We will do our best to accommodate any changes for you on the day.

At approx. 3pm the day prior to your service you will receive an automate txt with your drivers name and number.

We recommend you turn your phone on once you arrive so your driver is able to make contact with you, and determine an agreeable meeting location if you have not been able to find each other in the hubbub!